It is important that you read this section carefully. If you have any queries please contact us and we will try to assist you.

Creating A New Account

In order for a company to open an account with Winners Europe Ltd please contact their Accounts Department and request a new account application form, bank reference form and terms and conditions. It is essential that they have these details before the account is opened. When received your application will be processed and verified.

Placing Orders

Their sales team are available Monday to Friday between the hours of 10.00am and 4.00pm. By speaking to one of sales staff they will be able to plan your order with the most efficiency by having current prices, up-to-date stock figures and other information. Orders can also be placed by fax and email but please remember to include a contact name and telephone number. All products are sold as full cartons unless an agreement has been made.

If a particular item is out of stock your order will remain in their database and goods will be despatched as soon as they arrive into the warehouse. All deliveries that need booking in must be notified in advance.

Deliveries

All deliveries will be booked in with customers. Deliveries will be made by their our own transport or assigned logistics company. Depending on the nature of the order a carriage charge may be incurred. If wish customers can collect their orders but please note that 24 hours notice has to be given before collection. Please note that claims for delivery notes signed unchecked will not be accepted and shortages to be notified in writing within 3 working days of the date the delivery was received.